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Privacy Policy

Effective Date: August 19, 2026

Last Updated: August 19, 2026

Privacy Policy Overview

CyberBloom ("CyberBloom," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, submit a form, use our website chat features, schedule an appointment, purchase or inquire about our services, or otherwise interact with CyberBloom.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information in order to provide and improve our services, operate our business, and communicate with you. The categories of information we may collect include, but are not limited to, the following:

  • Personal Data you voluntarily provide to us.

  • Business and service inquiry data submitted through our website or communication channels.

  • Derivative data collected automatically when you interact with our website or services.

  • Mobile device data when you access our site or services from a mobile device.

  • Communication data related to your interactions with us.

  • SMS/text message data where applicable.

  • Data processed through AI-enabled features and automations.

  • Information collected through cookies, analytics tools, and similar technologies.

2. Personal Data

Personal Data is information that can be used to identify you as an individual, either directly or indirectly. We collect Personal Data that you voluntarily provide to us when you:

  • Fill out a form on our website.

  • Request information about our services.

  • Subscribe to a newsletter or marketing communications.

  • Participate in a survey, promotion, or event.

  • Contact us via email, phone, SMS/text message, or other channels.

Examples of Personal Data we may collect include, but are not limited to:

  • First and last name.

  • Email address.

  • Phone number.

  • Business name and role or title.

  • Country, state, or region.

  • Any other information you choose to provide in free-form fields (e.g., message content).

3. Business and Service Inquiry Data

When you inquire about our services, request a consultation, or otherwise interact with us in a business context, we may collect additional information relevant to your organization and needs, including:To change and reuse text themes, go to Site Styles.

  • Company name, size, and industry.

  • Website URL and online presence details.

  • Service interests, goals, and project details.

  • Budget ranges or timelines you choose to share.

  • Other context you voluntarily provide to help us assess your needs.

4. Derivative Data

Derivative Data is information our systems automatically collect when you access, use, or interact with our website or services. This may include, but is not limited to:

  • IP address and approximate location.

  • Browser type, version, and device characteristics.

  • Operating system and language preferences.

  • Referring URLs and exit pages.

  • Pages viewed, time spent on pages, and click paths.

  • Date and time of access and other usage data.

  • Interactions with forms, buttons, or other on-page elements.

5. Mobile Device Data

If you access our website or services from a mobile device, we may collect certain information automatically from your device, including:

  • Device type, model, and manufacturer.

  • Operating system and version.

  • Browser type and version.

  • Device identifiers (such as mobile advertising IDs) where applicable.

  • Language and regional settings.

  • Usage statistics and interaction data related to mobile access.

6. Communication Data

Communication Data includes information associated with your exchanges with us through email, contact forms, SMS/text messages, phone calls, meetings, or other channels. This may include:

  • Contact details such as your name, email address, and phone number.

  • Content of messages, inquiries, or feedback you provide.

  • Metadata associated with communications, such as date, time, and method of contact.

  • Preferences and interests you express regarding our services.

7. SMS/TeXT Message Data

If you opt in to receive SMS/text messages from us, we may collect and process the following types of information related to those communications:

  • Your mobile phone number.

  • Message content you send to us or that we send to you.

  • Timestamps, delivery status, and routing information for messages.

  • Your preferences and opt-in or opt-out choices for SMS communications.

Standard message and data rates may apply depending on your mobile plan and carrier. You can opt out of receiving SMS/text messages from us at any time by following the instructions provided in the message or by contacting us at [email protected]

8. AI-Enabled Features and Data Processing

Our services may incorporate AI-enabled features and automations to help streamline workflows, analyze data, or personalize experiences. When these features are used, they may process information you provide or that is collected through your use of our services. This may include Personal Data, business-related information, and Derivative Data, depending on how the feature is configured and used.

We use AI tools and third-party platforms in a way that is intended to respect data privacy, contractual obligations, and applicable law. Depending on your configuration and use case:

  • Data may be processed to generate insights, draft communications, or automate tasks.

  • We may rely on secure, reputable third-party AI providers that process data on our behalf.

  • We take reasonable steps to avoid using AI outputs in a way that unlawfully exposes or misuses Personal Data.

  • We do not sell your data to AI vendors; any processing is performed under service or data processing agreements where required.

Where required by law, we will provide additional notices or obtain your consent before certain AI-driven processing activities take place. You may contact us at [email protected] if you have questions about how AI-enabled features may apply to your specific use of our services.

9. When Do We Collect Information

We collect information from and about you when you interact with us or our services, including when you:

  • Visit our website or landing pages.

  • Fill out forms, request information, or schedule calls.

  • Communicate with us via email, SMS/text, phone, or other channels.

  • Subscribe to our newsletters, updates, or marketing communications.

  • Use any tools, portals, or platforms that we provide access to.

  • Engage with our content, ads, or social media properties.

  • Participate in surveys, events, or promotions we host or sponsor.

10. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including to operate, improve, and grow our services. Depending on the context, we may use your information to:

  • Provide, operate, and maintain our website and services.

  • Respond to your inquiries, requests, and support needs.

  • Schedule and manage discovery calls, consultations, or meetings.

  • Send you administrative information, such as confirmations or updates.

  • Deliver marketing communications you have opted in to receive.

  • Personalize your experience and present relevant content or offers.

  • Analyze how our website and services are used to improve performance and usability.

  • Develop new services, features, and offerings.

  • Detect, prevent, and address technical issues, fraud, or misuse of our services.

  • Comply with legal obligations and enforce our terms, agreements, and policies.

11. SMS/TEXT Message Privacy

If you choose to receive SMS/text messages from us, we will use your phone number and related data solely for the purposes you have authorized, such as service updates, appointment reminders, or marketing communications (where permitted). In connection with SMS/text messaging, we will:

  • Obtain your opt-in consent where required before sending marketing or promotional SMS messages.

  • Provide clear instructions for how to opt out of receiving messages (e.g., replying STOP).

  • Not sell, rent, or share your SMS consent or phone number with third parties for their own marketing purposes.

  • Retain SMS-related data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

Message frequency may vary depending on your interactions with us and the preferences you select. You may opt out of SMS/text communications at any time, but we may still send you non-marketing communications as permitted by law (for example, messages necessary to fulfill a service you requested).

12. Data Sharing Commitment

We do not sell your personal data. We are committed to using and sharing your information only in ways that support the delivery and improvement of our services, our legal obligations, and your choices. When we share data with third parties, it is done under appropriate safeguards and for specific, limited purposes as described in this Privacy Policy.

13. White-Labeled CRM Services

We may provide or facilitate access to customer relationship management (CRM) tools and related services, including white-labeled platforms operated by trusted third-party providers. In connection with these CRM services:

  • We may process and store contact information, communication history, and engagement data within CRM tools.

  • Third-party CRM providers may act as our service providers or processors and may only process data on our instructions.

  • We use these tools to manage relationships, track interactions, and improve our service delivery.

  • Where relevant, your use of CRM portals or tools may also be governed by additional terms or privacy notices from those providers.

We take reasonable steps to ensure that any CRM or white-labeled platforms we use maintain appropriate security controls and comply with applicable data protection requirements for the types of data processed through them.

14. Other Limited Disclosures

In addition to the uses and sharing described above, we may disclose your information in limited circumstances, including to:

  • Service providers, vendors, and contractors who perform services on our behalf (such as hosting, analytics, communications, or payment processing).

  • Professional advisors, such as attorneys, accountants, or auditors, under appropriate confidentiality obligations.

  • Parties involved in a business transaction, such as a merger, acquisition, or asset sale, subject to appropriate safeguards.

  • Government authorities, regulators, law enforcement, or other third parties when we believe disclosure is required by law or reasonably necessary to:

  • • Comply with legal obligations or respond to lawful requests.

  • • Protect the rights, property, or safety of CyberBloom, our users, or others.

  • • Detect, prevent, or address fraud, security, or technical issues.

15. Grounds for Processing Your Data

Depending on your location and applicable law (for example, if you are in the European Economic Area or the United Kingdom), we rely on specific legal bases to process your Personal Data. These may include:

  • Consent: Where you have given us clear permission to process your data for a specific purpose (e.g., receiving marketing communications).

  • Contract: Where processing is necessary to enter into or perform a contract with you or your organization.

  • Legitimate Interests: Where processing is necessary for our legitimate business interests (or those of a third party), and your interests and fundamental rights do not override those interests.

  • Legal Obligation: Where processing is required to comply with a legal obligation.

  • Vital Interests or Public Interest: In rare cases, where processing is necessary to protect vital interests or for reasons of substantial public interest, in accordance with applicable law.

16. International Data

CyberBloom is based in the United States and may process information in the United States and other countries. If you access our website or services from outside the United States, your information may be transferred to, stored in, and processed in a country that may not provide the same level of data protection as your home jurisdiction.

Where required by applicable law, we implement appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect cross-border transfers of personal data. By using our website or services, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, subject to this Privacy Policy.

17. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of data and the context in which it was collected, but may include the time needed to:

  • Provide and improve our services.

  • Maintain business and financial records.

  • Resolve disputes and enforce agreements.

  • Comply with legal, tax, or regulatory requirements.

  • Maintain security and prevent fraud or abuse.

When we no longer need your information for the purposes described, we will securely delete, anonymize, or otherwise de-identify it, unless retention is required by applicable law or necessary to protect our legal rights or those of others.

18. How Do We Protect Visitor Information?

We implement reasonable and appropriate technical, administrative, and physical safeguards designed to protect the confidentiality, integrity, and availability of the information we collect and process. These measures may include, as appropriate for the sensitivity of the data:

  • Use of secure hosting environments and access controls.

  • Encryption of data in transit and at rest where appropriate.

  • Restricted access to Personal Data to authorized personnel and service providers.

  • Policies, procedures, and training to promote information security and privacy.

  • Monitoring and logging to help detect and respond to potential security incidents.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us immediately at [email protected].

19. Cookies and Analytics

We use cookies, pixels, local storage, and similar technologies (collectively, "cookies") to help operate our website, understand how it is used, and improve your experience. We may also use third-party analytics tools that collect information about your use of our website over time, such as:

  • Pages visited, time spent, and actions taken on our site.

  • Browser and device information.

  • Referring and exit URLs.

  • Interaction with forms, buttons, and content.

  • Conversion events related to our marketing campaigns.

We may use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole. Some cookies are essential to the functioning of the site, while others are used for analytics or marketing purposes.

You may be able to control the use of cookies through your browser settings or through dedicated cookie management tools. Please note that disabling certain cookies may impact the functionality or performance of our website.

20. Your Rights

Depending on your location and applicable law, you may have certain rights in relation to your Personal Data. These rights may include the ability to:

  • Access the Personal Data we hold about you.

  • Request correction or updating of your Personal Data.

  • Request deletion of your Personal Data, subject to legal or contractual restrictions.

  • Object to or request restriction of certain processing activities.

  • Withdraw consent where processing is based on your consent.

  • Receive a copy of your data in a portable format, where technically feasible.

  • Lodge a complaint with a relevant data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us at [email protected] with a clear description of your request and sufficient information for us to verify your identity. We will respond in accordance with applicable laws and may need to retain certain information for legal or legitimate business reasons.

21. Email Communications

We may send you emails related to your interactions with us, including service updates, administrative messages, and marketing communications (where permitted). With respect to email communications:

  • You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at [email protected].

  • We may still send you non-marketing or transactional emails that are necessary to provide our services or respond to your requests.

  • We may track email engagement (such as opens, clicks, or bounces) to measure performance and improve our communications.

22. Children’s Privacy

Our website and services are not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction), and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information as soon as reasonably practicable.

If you believe that we may have collected information from a child in violation of this policy, please contact us immediately at [email protected] so we can investigate and address the issue.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as by posting a banner or sending a communication).

Your continued use of our website or services after any changes to this Privacy Policy indicates your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

24. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us using the information below:

CyberBloom

Email: [email protected]

Website: www.thecyberbloom.com

(217) 386-4210

© Copyright 2026. Cyberbloom . All rights reserved.